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FREE DIAGNOSTIC SERVICE

Free Diagnostic Service

Know exactly what's wrong before you pay a single baht

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Is your iPhone or iPad not working properly? Dr. Smartphone Thailand offers a fast, free diagnostic to identify the issue. In most cases, we can check your device within 10-15 minutes and provide a clear repair cost upfront. We fix iPhones and iPads including screen, battery, charging, and software issues.

Service Process

1

Drop Off

Bring your device to our service centre at Chit Lom. No appointment needed.

2

Diagnostic

We run a full hardware and software check to identify the issue.

3

Quote

You receive a clear repair quote with pricing and timeframe.

4

Repair (Optional)

If you approve, we start the repair right away. No pressure.

Service Process

Completely free — no obligation to repair
Takes only 10-15 minutes
Clear, upfront pricing provided
Full hardware and software check
3 month warranty

Common Questions

What do you check during the diagnostic?

We check the screen, battery health, charging port, all buttons, cameras, speakers, microphones, Face ID/Touch ID, WiFi, and cellular connection.

How long does the diagnostic take?

Most diagnostics are completed within 10-15 minutes. Complex issues may take up to 30 minutes.

Do I have to repair after the diagnostic?

No. The diagnostic is completely free with no obligation to proceed with any repair.

Can I get a diagnostic for a device bought outside Thailand?

Yes. We service all iPhone and iPad models regardless of where they were purchased.

Ready to Get Your Device Fixed?

Walk in or book an appointment. Most repairs done while you wait.