{"id":6884,"date":"2019-02-22T06:26:57","date_gmt":"2019-02-22T06:26:57","guid":{"rendered":"https:\/\/dev.drmacbook.com\/?page_id=6884"},"modified":"2019-02-22T06:30:43","modified_gmt":"2019-02-22T06:30:43","slug":"home","status":"publish","type":"page","link":"https:\/\/drsmartphone.net\/blog\/home\/","title":{"rendered":"Home"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][rev_slider_vc alias=&#8221;it-service-slider&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1518176921753{margin-bottom: 50px !important;}&#8221;][vc_column]<div class=\"feature-sections-wrapper \">\r\n            <section class=\"feature-sections-tabs with-sticky-topbar \">\r\n              <nav class=\"kd-feature-tabs\">\r\n                <ul class=\"nav nav-tabs sticky-tabs\">\r\n                <\/ul>\r\n              <\/nav>\r\n            <\/section>\r\n            <section id=\"kd-fss-6ac3a7b2d7157\" class=\"featured-right \">\r\n              <li class=\"nav-label\"><a class=\"feature-tabs-scroll\" href=\"#kd-fss-6ac3a7b2d7157\">Free Diagnostic<\/a><\/li>\r\n              <div class=\"container\">\r\n                <div class=\"side-content-wrapper \" ><i class=\"fa iconsmind-Check\" style=\" \"><\/i> <h3 class=\"side-content-title\" >Free Diagnostic Service<\/h3><h6 class=\"side-content-subtitle\" >Not sure what's wrong with your Mac? We check it for free and we will show and explain you the problem. After our quotation you can decide to repair it or not, no strings attached.<\/h6><div class=\"side-content-text\" ><\/p>\n<ul>\n<li>Free Diagnostic Service<\/li>\n<li>Free Tips<\/li>\n<li>Free Anti Virus installation<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"side-content-link sc-primary-btn\"><a href=\"https:\/\/drsmartphone.net\/plan-appointment\/\" target=\"_blank\" title=\"Plan Appointment\" class=\"tt_button tt_secondary_button btn_primary_color \">Plan Appointment<\/a><\/div><\/div><div class=\"side-featured-wrapper\" >\r\n      <div class=\"featured-image\"><img decoding=\"async\" src=\"https:\/\/drsmartphone.net\/wp-content\/uploads\/2019\/02\/23-e1549517234895.jpg\"  \/><\/div>\r\n    <\/div><\/div>\r\n            <\/section><section id=\"kd-fss-6ac3a7b2d7256\" class=\"featured-left \">\r\n              <li class=\"nav-label\"><a class=\"feature-tabs-scroll\" href=\"#kd-fss-6ac3a7b2d7256\">Parts Replacement<\/a><\/li>\r\n              <div class=\"container\">\r\n                <div class=\"side-content-wrapper \" ><i class=\"fa iconsmind-Repair\" style=\" \"><\/i> <h3 class=\"side-content-title\" >Parts Replacement Service<\/h3><h6 class=\"side-content-subtitle\" >We can replace all parts of the Mac fast and at competitive rates. The parts we use are original, new and used, or high quality OEM parts. All parts are covered with a minimum of 3 month warranty. The average replacement time is 1-2 hours for most part swaps.<\/h6><div class=\"side-content-text\" ><\/p>\n<ul>\n<li>Quality Parts<\/li>\n<li>3 Month Warranty<\/li>\n<li>On average 1-2 hour repair time<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"side-content-link sc-primary-btn\"><a href=\"https:\/\/drsmartphone.net\/plan-appointment\/\" target=\"_blank\" title=\"Plan Appointment\" class=\"tt_button tt_secondary_button btn_primary_color \">Plan Appointment<\/a><\/div><\/div><div class=\"side-featured-wrapper\" >\r\n      <div class=\"featured-image\"><img decoding=\"async\" src=\"https:\/\/drsmartphone.net\/wp-content\/uploads\/2019\/02\/iMac-repair-Dr.MacBook.jpg\"  \/><\/div>\r\n    <\/div><\/div>\r\n            <\/section><section id=\"kd-fss-6ac3a7b2d72a2\" class=\"featured-right \">\r\n              <li class=\"nav-label\"><a class=\"feature-tabs-scroll\" href=\"#kd-fss-6ac3a7b2d72a2\">Liquid Damage Cleaning<\/a><\/li>\r\n              <div class=\"container\">\r\n                <div class=\"side-content-wrapper \" ><i class=\"fa iconsmind-Drop\" style=\" \"><\/i> <h3 class=\"side-content-title\" >Liquid Damage Cleaning<\/h3><h6 class=\"side-content-subtitle\" >If your device got wet, we suggest you do not put it in rice. Instead dry it with a hair blower on low heat, do not turn it on or try to charge it and bring it in for ultrasonic cleaning ASAP. We have an 80% recovery rate if you follow the above procedure!<\/h6><div class=\"side-content-text\" ><\/p>\n<ul>\n<li>Ultrasonic Cleaning<\/li>\n<li>Anti Corrosion treatment<\/li>\n<li>3 Month Warranty!<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"side-content-link sc-primary-btn\"><a href=\"https:\/\/drsmartphone.net\/plan-appointment\/\" target=\"_blank\" title=\"Plan Appointment\" class=\"tt_button tt_secondary_button btn_primary_color \">Plan Appointment<\/a><\/div><\/div><div class=\"side-featured-wrapper\" >\r\n      <div class=\"featured-image\"><img decoding=\"async\" src=\"https:\/\/drsmartphone.net\/wp-content\/uploads\/2019\/02\/Liquid-damage-MacBook.jpg\"  \/><\/div>\r\n    <\/div><\/div>\r\n            <\/section><section id=\"kd-fss-6ac3a7b2d72e3\" class=\"featured-left \">\r\n              <li class=\"nav-label\"><a class=\"feature-tabs-scroll\" href=\"#kd-fss-6ac3a7b2d72e3\">Logicboard Repair<\/a><\/li>\r\n              <div class=\"container\">\r\n                <div class=\"side-content-wrapper \" ><i class=\"fa iconsmind-Chip\" style=\" \"><\/i> <h3 class=\"side-content-title\" >Logicboard Repair<\/h3><h6 class=\"side-content-subtitle\" >If your Mac stops working it might be caused by a faulty logicboard (also called motherboard). Instead of replacing the board completely, like Apple does, often it is possible to repair it. Some small IC might cause a short circuit and replacing it might fix the problem. We have a no fix, no pay, repair service so it's worthwhile trying! Our repairs are also backed up by 3 month warranty on the complete board.<\/h6><div class=\"side-content-text\" ><\/p>\n<ul>\n<li>Component Level Repair<\/li>\n<li>No fix, no pay<\/li>\n<li>3 Month Warranty on complete board<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"side-content-link sc-primary-btn\"><a href=\"https:\/\/drsmartphone.net\/plan-appointment\/\" target=\"_blank\" title=\"Plan Appointment\" class=\"tt_button tt_secondary_button btn_primary_color \">Plan Appointment<\/a><\/div><\/div><div class=\"side-featured-wrapper\" >\r\n      <div class=\"featured-image\"><img decoding=\"async\" src=\"https:\/\/drsmartphone.net\/wp-content\/uploads\/2019\/02\/Motherboard-repair.jpg\"  \/><\/div>\r\n    <\/div><\/div>\r\n            <\/section><section id=\"kd-fss-6ac3a7b2d732b\" class=\"featured-right \">\r\n              <li class=\"nav-label\"><a class=\"feature-tabs-scroll\" href=\"#kd-fss-6ac3a7b2d732b\">System Upgrades<\/a><\/li>\r\n              <div class=\"container\">\r\n                <div class=\"side-content-wrapper \" ><i class=\"fa iconsmind-Ram\" style=\" \"><\/i> <h3 class=\"side-content-title\" >System upgrade solutions<\/h3><h6 class=\"side-content-subtitle\" >Especially the older Macbook Pro's from2012 and before are excellent machines to upgrade. Extra RAM and an SSD drive will make these machine fly! Running out of storage with newer Macs? We have a solution for those as well up to the 2015 models.<\/h6><div class=\"side-content-text\" ><\/p>\n<ul>\n<li>Memory upgrade<\/li>\n<li>Hard drive replacement<\/li>\n<li>Setup and installation<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"side-content-link sc-primary-btn\"><a href=\"https:\/\/drsmartphone.net\/plan-appointment\/\" target=\"_blank\" title=\"Plan an Upgrade\" class=\"tt_button tt_secondary_button btn_primary_color \">Plan an Upgrade<\/a><\/div><\/div><div class=\"side-featured-wrapper\" >\r\n      <div class=\"featured-image\"><img decoding=\"async\" src=\"https:\/\/drsmartphone.net\/wp-content\/uploads\/2019\/02\/Mac-mini-2018-RAM-Upgrade-Tutorial.jpg\"  \/><\/div>\r\n    <\/div><\/div>\r\n            <\/section><section id=\"kd-fss-6ac3a7b2d7367\" class=\"featured-left \">\r\n              <li class=\"nav-label\"><a class=\"feature-tabs-scroll\" href=\"#kd-fss-6ac3a7b2d7367\">Software Services<\/a><\/li>\r\n              <div class=\"container\">\r\n                <div class=\"side-content-wrapper \" ><i class=\"fa iconsmind-iOS-Apple\" style=\" \"><\/i> <h3 class=\"side-content-title\" >Software Services<\/h3><h6 class=\"side-content-subtitle\" >If you have software problems we might be able to help you out. If your OSX is corrupted or your harddrive is dying, we might be able to recover your data with our Data Recovery Service. We can also install a new OSX version, upgrade the current one or setup Boot Camp for you (Windows License is required!).<\/h6><div class=\"side-content-text\" ><\/p>\n<ul>\n<li>Data Recovery<\/li>\n<li>Upgrading or re-installing OSX<\/li>\n<li>Setup Time Machine and Anti Virus software<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"side-content-link sc-primary-btn\"><a href=\"https:\/\/drsmartphone.net\/plan-appointment\/\" target=\"_blank\" title=\"Plan Appointment\" class=\"tt_button tt_secondary_button btn_primary_color \">Plan Appointment<\/a><\/div><\/div><div class=\"side-featured-wrapper\" >\r\n      <div class=\"featured-image\"><img decoding=\"async\" src=\"https:\/\/drsmartphone.net\/wp-content\/uploads\/2019\/02\/software-service.jpg\"  \/><\/div>\r\n    <\/div><\/div>\r\n            <\/section><section id=\"kd-fss-6ac3a7b2d73a1\" class=\"featured-right \">\r\n              <li class=\"nav-label\"><a class=\"feature-tabs-scroll\" href=\"#kd-fss-6ac3a7b2d73a1\">Cleaning Service<\/a><\/li>\r\n              <div class=\"container\">\r\n                <div class=\"side-content-wrapper \" ><i class=\"fa iconsmind-Broom\" style=\" \"><\/i> <h3 class=\"side-content-title\" >Cleaning Service<\/h3><h6 class=\"side-content-subtitle\" >Macbooks will start to run hot after a few years of usage. The reason is dust buildup in the fan and around the fan exhaust. Also the cooling paste will be dried out and needs replacement every 3 years. Our cleaning service takes care of these issues and will make your beloved Mac run cooler and therefore last longer.<\/h6><div class=\"side-content-text\" ><\/p>\n<ul>\n<li>Remove dust and check for corrosion<\/li>\n<li>Clean the housing and replace cooling paste<\/li>\n<li>Replace missing screws and bottom feet<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"side-content-link sc-primary-btn\"><a href=\"https:\/\/drsmartphone.net\/plan-appointment\/\" target=\"_blank\" title=\"Plan an Upgrade\" class=\"tt_button tt_secondary_button btn_primary_color \">Plan an Upgrade<\/a><\/div><\/div><div class=\"side-featured-wrapper\" >\r\n      <div class=\"featured-image\"><img decoding=\"async\" src=\"https:\/\/drsmartphone.net\/wp-content\/uploads\/2019\/02\/Cleaning-Service.jpg\"  \/><\/div>\r\n    <\/div><\/div>\r\n            <\/section>\r\n            <\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1518604142016{padding-top: 100px !important;background-color: #f7f9fb !important;}&#8221;][vc_column]<header class=\"kd-section-title vc_col-lg-6 vc_col-sm-8 text-center solid-line sep-border-width-2     vc_custom_1549732406369\" ><h2 class=\"separator_on\" >Our partners<\/h2><div class=\"kd-separator below_title\" ><div class=\"kd-separator-line\" ><\/div><\/div><h6 class=\"subtitle \" >Our partners Dr. Smartphone Thailand and Smart Systems Thailand might be able to help you out where we cannot! Dr. Smartphone repairs mobile devices and Smart Systems Thailand provides a wide range of IT Solutions for SMB's. Check out their websites!<\/h6><\/header>[vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;6665&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;http:\/\/www.drsmartphone.net&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;6664&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;http:\/\/www.smartsystems.in.th&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space css=&#8221;.vc_custom_1549776328289{background-color: #f7f9fb !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1518177201083{padding-top: 100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515766855918{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title vc_col-lg-6 vc_col-sm-8 text-center solid-line sep-border-width-2     vc_custom_1518701805093\" ><h2 class=\"separator_on\" >How we work<\/h2><div class=\"kd-separator below_title\" ><div class=\"kd-separator-line\" ><\/div><\/div><h6 class=\"subtitle \" >We strive to meet the needs of our customers and provide you with quick and timely service.<\/h6><\/header>[vc_row_inner css=&#8221;.vc_custom_1518604243722{padding-bottom: 110px !important;}&#8221;][vc_column_inner]\r\n            <div class=\"kd-process-steps process_four_elem process-checkbox-template \">\r\n                <ul>\r\n                <li class=\"pss-item\" >\r\n                    <div class=\"pss-container  \" ><div class=\"pss-step-number\"><span >1<\/span><\/div><div class=\"pss-text-area\">\r\n                            <h4 >Plan Appointment<\/h4>\r\n                            <p >Make an appointment with our tech guy via our online planner or just send us an email or give us a call. Facebook Messenger, Whatsapp or Line are also fine: +66 922 540 866<\/p><a class=\"tt_button tt_secondary_button \" href=\"#\" target=\"_self\" title=\"\">Get free quote<\/a><\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                <li class=\"pss-item\" >\r\n                    <div class=\"pss-container  \" ><div class=\"pss-step-number\"><span >2<\/span><\/div><div class=\"pss-text-area\">\r\n                            <h4 >Item collection<\/h4>\r\n                            <p >Vestibulum lacinia arcu eget nulla. Class aptent taciti sociosqu ad litora torquent per conubia nostra.<\/p><a class=\"tt_button tt_secondary_button \" href=\"#\" target=\"_self\" title=\"\">Read more<\/a><\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                <li class=\"pss-item\" >\r\n                    <div class=\"pss-container  \" ><div class=\"pss-step-number\"><span >3<\/span><\/div><div class=\"pss-text-area\">\r\n                            <h4 >Repair service<\/h4>\r\n                            <p >Tempus imperdiet nulla malesuada pellentesque. Malesuada proin libero nunc consequat.<\/p><a class=\"tt_button tt_secondary_button \" href=\"#\" target=\"_self\" title=\"\">Read more<\/a><\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                <li class=\"pss-item\" >\r\n                    <div class=\"pss-container  \" ><div class=\"pss-step-number\"><span >4<\/span><\/div><div class=\"pss-text-area\">\r\n                            <h4 >Return<\/h4>\r\n                            <p >Vestibulum lacinia arcu eget nulla. Class aptent taciti sociosqu ad litora torquent per conubia nostra.<\/p><a class=\"tt_button tt_secondary_button \" href=\"#\" target=\"_self\" title=\"\">Read more<\/a><\/div>\r\n                    <\/div>\r\n                <\/li><\/ul>\r\n            <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_speed_bg=&#8221;1.4&#8243; css=&#8221;.vc_custom_1518604290575{padding-top: 100px !important;background-image: url(https:\/\/www.leadengine-wp.com\/static\/wp-content\/uploads\/sites\/37\/2018\/02\/it-parallax.jpg) !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752196860{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title vc_col-lg-6 vc_col-sm-8 text-center solid-line sep-border-width-2     vc_custom_1549743753646\" ><h1 class=\"separator_on\" style=\"color: #ffffff;\">Frequently Asked Questions<\/h1><div class=\"kd-separator below_title\" ><div class=\"kd-separator-line\" style=\"border-color:#ffffff\"><\/div><\/div><h6 class=\"subtitle \" style=\"color: #ffffff;\">Below you will find the answers to the questions that are asked frequently by our clients.<\/h6><\/header>[vc_row_inner gap=&#8221;30&#8243; css=&#8221;.vc_custom_1515752042916{padding-bottom: 100px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1515752186379{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;1. How long does a repair take on average?&#8221; css_animation=&#8221;none&#8221;]For part replacement, upgrades and liquid damage cleaning the average repair time is 1-2 hours. For logic board repairs it can be anywhere from 1 day to 3 weeks, or more if you want us to keep trying. Since we have a no fix no pay policy, the difficult repairs go to the bottom of the pile and the easy ones come first. Since we do not charge an hourly rate we cannot keep trying for days to fix one mac, we will try it again when it is not so busy and thus sometimes we need more time to fix it then someone who charges per hour. If you cannot wait, let us know a day ahead and pick it up anytime.<\/p>\n<p>Again, <strong>no fix, no pay<\/strong>.[\/vc_toggle][vc_toggle title=&#8221;2. Do you offer any type of warranty on your repairs?&#8221;]Tincidunt elit magnis nulla facilisis. Dolor sagittis maecenas. Sapien nunc amet ultrices, dolores sit ipsum velit purus aliquet, massa fringilla leo orci.[\/vc_toggle][vc_toggle title=&#8221;3. Will I lose any information on my device?&#8221;]Tincidunt elit magnis nulla facilisis. Dolor sagittis maecenas. Sapien nunc amet ultrices, dolores sit ipsum velit purus aliquet, massa fringilla leo orci.[\/vc_toggle][vc_toggle title=&#8221;4. Do I need to make an appointment?&#8221;]Tincidunt elit magnis nulla facilisis. Dolor sagittis maecenas. Sapien nunc amet ultrices, dolores sit ipsum velit purus aliquet, massa fringilla leo orci.[\/vc_toggle][vc_toggle title=&#8221;5. Can you fix water damage?&#8221;]Tincidunt elit magnis nulla facilisis. Dolor sagittis maecenas. Sapien nunc amet ultrices, dolores sit ipsum velit purus aliquet, massa fringilla leo orci.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1511893195460{padding-right: 24px !important;padding-left: 24px !important;}&#8221;][vc_video link=&#8221;https:\/\/youtu.be\/Jn2lK1z6Gbg?t=6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_speed_bg=&#8221;1.3&#8243; css=&#8221;.vc_custom_1518605509718{background-image: url(https:\/\/www.leadengine-wp.com\/static\/wp-content\/uploads\/sites\/37\/2018\/02\/it-slide2.jpg) !important;}&#8221;][vc_column css=&#8221;.vc_custom_1516095677887{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1511348417220{padding-top: 100px !important;padding-bottom: 100px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1519726655962{padding-left: 15px !important;}&#8221; 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